Optician

I came into the Vision Centre with an emergency today, unable to see without my contacts because I had forgotten to pack my lenses while on a trip.After explaining my situation, Harman and Susan from the store started helping me immediately.Harman and Susan were went through a series of hurdles to find the right customer information, calling their managers asking try track down my profile.They were both quick on their feet, kind and responsible. Harman also did her due diligence to make sure my vision was correct before dispensing a sample so that I could see for the rest of the 2 away from home on my trip. They both went out of their responsibilities to help me out, I’m beyond grateful for their exceptional customer service!

Eye Dr is absolutely great but due to what transpired with Tara we will not be going back and will be finding a new eye Dr and new place to buy glasses

Really superior experience - i find shopping for frames typically overwhelming but the vibe is super relaxed at Vision Clinic and there is a real authenticity in this place. I felt instantly comfortable and in very good hands. Highly recommend!

Our experience with Dr. Patel was so great! The appointment was for me, and my 4 year old son. It was my son's first time, Dr. Patel was so warm and welcoming (as the whole office team was as well). He helped my son and myself feel very comfortable! I could tell that he has a lot of patients who are children, because he was very interested and interactive with my son. As a parent, it made me feel comfortable that he was helping my son feel relaxed and comfortable with what was going on. I would highly recommend anyone to book an appointment with him, especially with young kids.

Best optical service ever! Staff were so helpful and friendly- very organized and organized! I was a bit apprehensive having to go have an eye exam during Covid , however, they were very clean and I felt very safe as they had sanitizing regimes that were top notch.I find this Costco has exceptional staff in all areas!

I worked in that mall from 2010-2017, got my new scripts & needed new glasses, was in the area & remembered this cool looking location & decided to pop in to see if it still exist.Met Pani the Manager who was very professional & extremely helpful, told her I was looking for something in particular that suits my personality.She was super patient showed me almost the entire store, I finally ordered the one that spoke to me... picked it up & loved it, about a week later I completely forgot to mentioned that I needed transition lens & was thinking I'd have to pay an arm & a leg to get this sorted, i popped back in to see Pani & was in full on panic mode, she addressed my concerns with ease & said it can be easily rectified.I will definitely be returning & so will all my friends & colleagues.Pani is your best asset, don't ever let her go.An Extremely satisfied customer

Après plusieurs mauvaises expériences voici un endroit où retrouver le sourire. Professionnalisme et gamme de prix qui répondra à vous attentes.Bravo

Terrible service, takes over 3 weeks for them to fix their mistake and take care of it. They keep putting me on hold and won’t return a call. Now have to wait another week for my lenses that they did wrong. Ask to talk to Mr. Lukenchuk and they tell me he is busy and does not take calls. They refund a 100 dollars then are charging me 180. This place is going downhill with such terrible customer service.

Samantha was super helpful with helping me find a pair of glasses that suit my face and my style. She also helped to make sure u was able to get my glasses before I moved and everybody was very helpful and communicated with me to keep me updated on my glasses. I couldn’t have asked for better service. Truly fantastic!

I don't know what happened to Inga because she was the only good one there. I would rather dig around in garbage looking for glasses and try my luck with those than visit here again